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AS9100, ISO/TS 16494, TL 9000, ISO 13485/88, ISO 14000

Service Sector Derivatives

ISO 9000 has evolved since being introduced in 1984, and continues to be modified and enhanced to become more suitable and beneficial to industry specific requirements - called Service Sector Derivatives.

For example, AS 9100 has taken the ISO 9001:2000 standard, and has added over 100 additional requirements that are specific to the aerospace sector, and registration audits to AS9100 (and AS9110 and AS9120) are growing at alarming rates. Additionally, Boeing is requiring all of it’s Tier 1 vendors to be AS Registered before continuing or choosing to do business with them.

The old automotive standard QS 9000 was replaced a few years back by ISO/TS 16949 (technical specification, and this standard expands upon ISO 9001:2000, adding additional automotive specific requirements such as PPAP’s, FMEA’s, etc.).

The medical industry has used the ISO 9001:2000 standard, and again, has added specific requirements for medical devices and organizations dealing in the medical community - creating ISO 13485/88. The goal of this standard is to improve the quality of products and services being provided to the consumer.

ISO 14000 is an EMS (Environmental Management System) standard that aims at protecting the environment, and the requirements contained within the standard are similar to ISO 9001:2000, but the focus is non-quality related, although many duplicate requirements exist in both standards.

The consultants and professionals of Synergest have many years of experience, and are prepared to assist you with any of your organization's Quality Management System (QMS) needs.
 

Quality Consulting and Quality Management Systems

"Customer satisfaction" is the main element when defining and describing quality. If you are able to maintain your existing customer base, as well as obtain new customers, then you are achieving quality.

ISO 9000 is the quality management standard that has become synonymous with the word quality over the past 20+ years. It was originally released in 1987 and upgraded and released in 1994.

ISO 9001:2000, the current standard to which registration/certification is achieved, was released on December 15, 2000. This standard replaced the 1994 version of the ISO standard.

Under the 1994 version of the standard, organizations had a 3-option approach to achieving registration. Organizations could choose registration to either ISO 9001, 9002, or 9003. ISO 9001 was the most comprehensive standard of the group, with lesser requirements for 9002, and 9003.

ISO 9001:1994 was for those organizations that designed, developed, produced, and provided servicing for its products and services. ISO 9002 (19 of 20 elements of ISO 9001) was identical to ISO 9001, but was for those organizations that did not conduct design activities. ISO 9003 (16 of 20 elements of ISO 9001) was mostly for those that were performing final inspection and testing activities.

With the latest release of the ISO 9001:2000 standard, organizations no longer have this 3-option approach. Registration to the ISO standards can now only be obtained to one standard: ISO 9001:2000.

While the ISO 9001 standard is generic, it can be adopted by any organization, regardless of size or product/service offering. Currently the largest growth is in the service industries (rather than manufacturing).

Synergest provides high quality - low risk - high value - very reasonably priced consulting, coaching, training, and support tools.
 
Synergest Quality Consulting
  • Gap analysis
  • Internal auditing
  • Pre-assessment
  • Subcontractor / vendor qualification audits
  • Organizational Total Quality Management Development
  • ISO/Quality Documentation Development
  • Quality Initiative Development
  • Quality-Project Management
  • Audit Program Development
  • Dual Certification
    (ISO 9000/ISO 14000)
  • Sector Service Derivative Consulting, Assistance and Coaching
  • Internal Auditor training and coaching
  • Qualtrac 9000
ISO Standards At a Glance

ISO 9000 - the generic term for the quality management standards

ISO 9001:2000 - the full name of the most current quality management standard

ISO 9004:2000 - a guidance document of guidelines for performance improvement

AS9100 - the aerospace quality standard

AS9110 - the standard for quality aerospace overhaul and repair

AS9120 - the standard for quality aerospace parts distribution

TL 9000 - the telecommunication industry quality standard

QS 9000 - the old quality standard for the automotive industry

ISO/TS 16949 - the most current quality standard for the automotive industry

ISO 13485/88 - the quality standard for medical products and services

ISO 14000 - the generic term for the environmental standards

ISO 14000:2003 - the full name of the most current environmental standard